The Future of Retail Investing: Key Insights for Financial Firms

Takeaways from The Future of Retail Investing event

October 24, 2024

On October 23, 2024, TMX and Trading Central hosted The Future of Retail Investing at the TMX Market Center, Toronto. Over 115 North American financial leaders gathered to discuss evolving trends in retail investing and strategies to enhance investor engagement.

Top Themes from the Event

  1. Investor Education Matters: Investor empowerment hinges on accessible, personalized education. Tailored learning boosts confidence, helping traders make informed decisions.
  2. Blended Content Strategies: Brokerages increasingly use a hybrid model, combining in-house expertise with curated external news for balanced, bias-free insights. Tools like TC Market Buzz®  simplify market sentiment analysis with AI-driven insights.
  3. Hyper-Personalization: Catering to diverse investor profiles is essential. Personalized tools for beginners and experts enhance user experiences and keep clients engaged. TC Labs’s AI tools make personalization at scale a reality.
  4. Rising Interest in Diversification: Investors favour fractional shares, ETFs, and options, aligning their investment strategies with personal budgets & skill sets. Modern tools like TC Options Insight® make complex products accessible to mass market investors.
  5. AI and Compliance: AI is reshaping personalization, but firms must balance innovation with regulations like CIRO, ensuring compliance while maximizing AI's potential.

This event underscored the importance of aligning innovation, education, and customization to meet modern retail investor demands.

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Insights from the

TMX Bell Ringing 2024

Toronto, Canada

on

October 24, 2024

Jamie Schumacker

VP Product/Platform Strategy
@
Aviso Wealth

Tara Kennedy

VP & Head of Capital Markets
@
Wealthsimple

Michael Arbus

CEO
@
MooMoo Financial Canada

Luka Marjanovic

Managing Director and head
@
CIBC Capital Markets

Richard Wilks

VP, Wealth Business Architecture
@
TD Direct Investing

Rob Carrick

Commentator
@
The Globe and Mail

Claude-Frédéric Robert

President
@
National Bank Direct Brokerage

Saleem Khan

Chief Digital Product Officer
@
VettaFi

Gary Christie

Head of North American Research
@
Trading Central

Kathryn St. John

Global Director of User Insights & Analytics
@
Trading Central