Retail Broker Summit

Held on 

November 18, 2015

 in 

Toronto, Canada

Leadings in the retail brokerage space gathered in Toronto to discuss emerging trends in the self-directed investing industry including changing user needs, ETF offerings, and offering differentiated CX.

Agenda at a Glance

Keynotes

  • Investment Trends- Preview of Global Online Brokerage Survey
Market Trends panel

Panels

  • Emerging Trends with speakers from TD Wealth, Barron's, Globe & Mail and Corporate Insight.
  • UX- This means business: View from the Experts with speakers from Ogee, Markit, Recognia and TMX.
  • Harnessing ETFs to grow self-direct AUM with speakers from Upside Consulting, Investment Trends, Blackrock, Charles Schwab and Fidelity.
ETF panel

Networking

  • Fun run
  • Welcome Reception
  • Breakfast & lunch
  • Dinner Event at Montecito
  • Night Cap
Toronto skyline on Summit morning

Discover top insights
from the session

Meet the speakers
who contributed

Alpesh Sethia

TMX Group

Jeff Feldgoise

Allurion Technologies

Pawel Rokicki

nvestment Trends

Mathew Goulet

Fidelity SelectCo

Karrie Van Belle

BlackRock

Jay Proffitt

Charles Schwab

Theresa Carey

CareyOnInvesting
Theresa spent over 30 years reviewing software, websites, and apps that serve investors and traders. Her byline appeared in Barron’s for 23 years, where she established that publication’s annual Online Broker Reviews, ranked #1 in credibility by ConsumerSearch over a period of ten years. She was a senior editor at Investopedia from 2018-2020, and is now semi-retired, consulting to startup fintech firms and established brokers looking to pivot to new services.

Rob Carrick

The Globe and Mail
Rob has been writing about personal finance, business and economics for over 25 years. He joined The Globe and Mail in late 1996 as an investment reporter and has been a personal finance columnist since November 1998. Rob’s personal finance column appears twice a week in The Globe, and his Portfolio Strategy column for investors appears twice monthly on Saturday.

Michael Ellison

Corporate Insight
Michael Ellison is a leader in customer experience research for financial services as well as healthcare and higher education. Michael confounded Corporate Insight to address the competitive research needs necessary to help financial companies improve their marketing, customer service and product offerings.

John See

John See is a passionate and visionary global business leader with an outstanding record of value creation. An early participant in the commercial exploration of the internet, Mr. See built and oversaw the most successful online brokerage business in Canada which continues to as a market leader and remains the most profitable wealth franchise in the country.

Thank you to
our sponsors